Deleting your account
Last updated: September 1, 2026
You can delete your Remvi account and everything stored under it. Here is how, and what happens afterwards.
From the app
Open the menu from the top-right of the home screen, choose Help & support, and use Delete my account. You will be asked to confirm. Deletion begins immediately and cannot be undone.
By email
If you cannot reach the app — you have lost the phone number you signed up with, for example — email privacy@remvi.usfrom the address on your account with the subject “Delete my account”. We may ask a question or two to confirm the account is yours before we act.
What gets deleted
Your profile and account credentials, your projects and their photos, generated designs, your message threads and attachments, and your contractor portfolio if you have one.
Deletion completes within 30 days. We retain records only where the law requires it — for example, transaction records we are obliged to keep.
Messages you sent to another user may remain visible in that user's copy of the conversation, in the same way an email you have sent stays in the recipient's inbox.