Terms of Service

You must be at least 18 and able to enter a binding contract. You are responsible for what happens under your account, including keeping access to your phone number and sign-in method secure.

Remvi helps you visualise renovations and find local contractors. We are a venue. We are not a party to any agreement you reach with a contractor or a homeowner, we do not perform construction work, and we do not supervise, guarantee, insure or endorse any professional listed on or using the service.

Licence details, insurance, references and pricing are the responsibility of the professional who supplies them. Verify them yourself before you hire anyone or pay any money.

Images produced by Remvi's design tools are illustrative. They are generated by AI from the photo you supply, and they are not architectural drawings, engineering assessments, or construction plans. They may show arrangements that are impractical, structurally impossible, or non-compliant with code in your area. Do not rely on them for anything beyond inspiration, and do not treat any cost estimate in the app as a quote.

You keep ownership of the photos, text and files you upload. You grant Remvi a non-exclusive, worldwide, royalty-free licence to host, store, reproduce and process that content for the purpose of operating the service — including sending photos to the AI providers described in our Privacy Policy — and to display it to the users you choose to share it with. That licence ends when you delete the content or your account, subject to the retention period in the Privacy Policy.

You are responsible for having the right to upload what you upload.

Remvi carries user-generated content — project photos, descriptions, portfolios and private messages. There is no tolerance for objectionable content or abusive behaviour. You may not post, send or transmit content that:

• is unlawful, defamatory, fraudulent or misleading;
• harasses, threatens, bullies or targets another person;
• is hateful toward, or discriminates on the basis of, race, ethnicity, national origin, religion, disability, sex, gender identity, sexual orientation or age;
• is sexually explicit, or depicts violence or self-harm;
• infringes anyone's intellectual property or privacy;
• contains malware, spam, or solicitations unrelated to a renovation project;
• impersonates another person or business, or misstates licensing or insurance.

You also may not scrape the service, attempt to break its security, or use it to build a competing dataset.

If you see content or behaviour that breaks these rules, report it from within the app or email abuse@remvi.us with enough detail to find it. You can block another user to stop receiving messages from them.

We review every report we receive and act within 24 hours: we remove content that violates this policy and eject the user who posted it. We may suspend or terminate an account for a single serious violation, without notice.

You can delete your account at any time — see Deleting your account. We may suspend or terminate your access if you break these terms, or if we stop offering the service.

Remvi is provided “as is” and “as available”. To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that generated designs or estimates will be accurate.

To the fullest extent permitted by law, Remvi will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data, or goodwill. Our total liability arising out of or relating to the service will not exceed the greater of one hundred US dollars ($100) or the amount you paid us in the twelve months before the claim.

Nothing here limits liability that cannot be limited under applicable law.

The following applies if you obtained the Remvi app from Apple's App Store. These terms are between you and Remvi only, not Apple, and Remvi alone is responsible for the app and its content. Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any; to the maximum extent permitted by law Apple has no other warranty obligation. Apple is not responsible for addressing any claim by you or a third party relating to the app, including product liability, regulatory non-compliance, or consumer protection claims. Apple is not responsible for investigating, defending or resolving any third-party intellectual property claim relating to the app. You represent that you are not located in a country subject to a US Government embargo or designated as a “terrorist supporting” country, and are not on any US Government restricted-parties list. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

These terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Disputes will be brought in the state or federal courts located in Los Angeles County, California, and you consent to that jurisdiction.

We may update these terms. If a change is material we will update the date above and notify you in the app. Continuing to use Remvi after a change means you accept the revised terms.

support@remvi.us